8 responses so far ↓

• 1 Jain

  I WAS really impressed with this TV, loving it like crazy, great clarity in HD mode. Unfortunately, 14 months into it’s life, the light engine started going bad. Wound up with a 2 inch black stripe on the right side of the TV. Service man said lots of light engine problems with these, not worth it to repair. Thank God I bought a 4 yr service contract!!!

• 2 Novack

  Have owned this product for over a year and not one single thing has gone wrong with it.

• 3 Slaughter

  I (like many others who post) did TONS and TONS of research before shelling out the big bucks to jump into the HDTV pool. 2 years to be exact. Last fall, this 50 inch DLP from Samsung sounded like the way to go. Good reviews, affordable, new color wheel, 1080p (future proof), no risk of burn in, etc.br /br /Went ahead and bought it in May. I was disappointed. SDTV simply looks god awful on this thing. Sharpness, color, you name it, it looks way out of whack. Grainy, dull, ugly. And let’s face it, there’s still a lot of SDTV to be watched out there. Also, rainbowing not totally fixed like product description claimed. Worst of all, quality control issues at Samsung. My set (bought at a brick and mortar) had these watermark like stains running along the top and bottom of the screen. Read a lot about this on other sites, as well as faulty light engines burning out after just several months.br /br /Ended up returning and going w/ the new 50 inch plasma from Panasonic. That set rocks! SDTV looks far better, not so boxy of a set, only a little higher price tag. The trade off is 1080p. The Panny doesn’t have it. But before all you out there start thinking of 1080p as the second coming, I suggest you do a little research into noticeable difference in 1080p, screen size and viewing distance. Unless you’re an avid gamer (I’m not) or like to sit 5 feet from your 50 inch screen, it might not be so special after all.br /br /As far at the Samsung again, HDTV looked very good, but not as good as the plasma. Plasma is just the way to go for HDTV as far as I’m concerned.

• 4 Tay

  I’ve had this TV for a little over a year now. I purchased it to upgrade from an earlier Samsung DLP in order to get the full 1080p experience for games and movies on my Sony Playstation 3. Overall, I have found the picture quality to be phenomenal. I have tweaked the display settings (but not the service menu settings as some have) to get the right picture for my different sources and room lighting conditions and I couldn’t be happier with the results. br /br /Several months ago however, there was a faint line in the corner of the screen as though something were obstructing the light path from the lamp. Irritated, I ignored it hoping it would just go away. And actually, it DID go away after a week or so! However, now I am worried that something plastic melted, drooped into the light path, and finally sank below the light path. What will the long term reliability look like? I am not certain…br /br /Also, just recently the set has begun turning itself off randomly. About 2-3 times per week with heavy usage. More heat problems?br /br /In my opinion, the new trend towards higher and higher definition displays has resulted in lower and lower manufacturing quality. DLPs do not offer the rock solid reliability of traditional CRT sets, which have had decades to mature as a consumer product. These sets are hot, they are plastic, and they consist of brand-new proprietary chip designs and software on all-digital components manufactured by the lowest-bidder. Your mileage may vary, but caveat emptor.

• 5 Oventile

  My husband has been looking at DLP TVs for over 5 years and no matter what new technology has come out, or how they have fixed up the plasma’s and LCDs he has in the end still decided that DLP is what he wants. The picture is just plain better on a DLP than on a plasma and the picture is at least as good as on the LCDs for a significantly lower price. We have owned this TV for almost a year now and have absolutely no regrets. We picked the Samsung brand because every time we ever went looking at DLPs we always felt that the Samsung picture was the best of any other DLP brand. I do want to add that when we got the TV there was 1 pixel that stayed white. I called Samsung’s warranty dept that day (Christmas morning) and they had a local repairman out to our house within a week. He confirmed the problem and ordered the replacement part - was back the day after they got the part, installed it and we have not had another problem. The thing that most impressed me about this warranty service, though, was that Samsung actually called me up about a week after the repair was done to check to make sure that the repair was done to our satisfaction and that the company they had sent to help us was courteous, helpful and professional. Wow! In this day when it seems that business’ motto is now, “the customer is NEVER right” I was extremely impressed with Samsung’s customer care! Thank you Samsung - we are now loyal customers!

• 6 Velasquez

  I purchased this TV from amazon in Oct. of ‘06. As others have reported I was very pleased with the picture and other elements of this product.br /br /The other day the TV just died. No problem, I thought. It’s still under warranty. I can call them, and they’ll send out someone to repair it. I called Samsung support, and they created a repair ticket. They said they would call me back when their service locator was available. That took two days….a little irritating that it took that long to get me the name of a service center in my area that could perform the work, but it was nothing compared to the frustration to follow. br /br /I called the service center to setup an appointment for the technician to come out, but they said “sorry, you are out of our service area. We can’t come out.” I called Samsung support back and asked for a service center in my area. They stated there weren’t any. HUH??? I live 25 miles outside of the 8th largest city in the U.S. (San Diego) and the only service center in my area is 60 miles outside of San Diego proper? That didn’t seem right, so I called again and had another support person check. No….that is the closest one, and did I mention they don’t service my area!!! The only recourse Samsung was able to offer was they would have to submit paperwork to get “executive approval” to have someone from the service center sent out for the repair. This would take 7 to 10 BUSINESS DAYS. Are you f@!*%$$ kidding me!!!??? That is completely unacceptable. I can’t imagine any company having the arrogance to suggest such a thing to a customer…”sure, we’ll get back to you in a couple of weeks.” No thanks, I think I’ll take my business elsewhere. I immediately asked to speak with someone higher up to get this problem escalated. The support person connected me with Executive level support, but they were just as ineffectual, saying the best they could do was to mark the request as urgent. I think we know how much that is going to change things. br /br /Obviously, Samsung has a process that is almost completely broken. To make a customer wait up to two weeks to have a repair ticket approved is mind numbingly ridiculous. Add to that the time it may take to complete the repair, and it could conceivably add up to three weeks or more. This is what I spent $2,400 for? Samsung will never see another penny from this consumer, and I’ll do my best to steer other potential customers away from such egregious customer service.br /

• 7 Nicklaw

  I love this plasma tv! I have had it for about 9 months, and I have it wall mounted in my basement with all the cables hidden in the wall. It is sleek looking and has an awesome picture! No cons that I can think of.

• 8 Gidden

  Excellent quality TV. OTA (Over The Air) HD picture looks great. Also has two RF (coax) inputs - one for OTA and one for cable TV. The only downside is the lack of Clear QAM (unscrambled cable HD) signals.

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