12 responses so far ↓

• 1 Cook

  I love this plasma tv! I have had it for about 9 months, and I have it wall mounted in my basement with all the cables hidden in the wall. It is sleek looking and has an awesome picture! No cons that I can think of.

• 2 Gholston

  Excellent quality TV. OTA (Over The Air) HD picture looks great. Also has two RF (coax) inputs - one for OTA and one for cable TV. The only downside is the lack of Clear QAM (unscrambled cable HD) signals.

• 3 DeCastro

  I purchased this TV from amazon in Oct. of ‘06. As others have reported I was very pleased with the picture and other elements of this product.br /br /The other day the TV just died. No problem, I thought. It’s still under warranty. I can call them, and they’ll send out someone to repair it. I called Samsung support, and they created a repair ticket. They said they would call me back when their service locator was available. That took two days….a little irritating that it took that long to get me the name of a service center in my area that could perform the work, but it was nothing compared to the frustration to follow. br /br /I called the service center to setup an appointment for the technician to come out, but they said “sorry, you are out of our service area. We can’t come out.” I called Samsung support back and asked for a service center in my area. They stated there weren’t any. HUH??? I live 25 miles outside of the 8th largest city in the U.S. (San Diego) and the only service center in my area is 60 miles outside of San Diego proper? That didn’t seem right, so I called again and had another support person check. No….that is the closest one, and did I mention they don’t service my area!!! The only recourse Samsung was able to offer was they would have to submit paperwork to get “executive approval” to have someone from the service center sent out for the repair. This would take 7 to 10 BUSINESS DAYS. Are you f@!*%$$ kidding me!!!??? That is completely unacceptable. I can’t imagine any company having the arrogance to suggest such a thing to a customer…”sure, we’ll get back to you in a couple of weeks.” No thanks, I think I’ll take my business elsewhere. I immediately asked to speak with someone higher up to get this problem escalated. The support person connected me with Executive level support, but they were just as ineffectual, saying the best they could do was to mark the request as urgent. I think we know how much that is going to change things. br /br /Obviously, Samsung has a process that is almost completely broken. To make a customer wait up to two weeks to have a repair ticket approved is mind numbingly ridiculous. Add to that the time it may take to complete the repair, and it could conceivably add up to three weeks or more. This is what I spent $2,400 for? Samsung will never see another penny from this consumer, and I’ll do my best to steer other potential customers away from such egregious customer service.br /

• 4 Nickoloff

  I love this TV! I own two 50″, and one 42″…I was trying to order another 42″. What I absolutely HATE is this company. Amazon claims there’s a glitch in their system which won’t allow me to leave feedback for this company, so this is my only means of doing so. Here’s the story: br /br /First, understand that my wife and I have been Amazon customers for over 2 years. br /br /After 15 days of waiting, 9 phone calls to LCDMART, and 3 phone calls to Amazon, I finally cancelled the order for my plasma screen through Amazon. br /br /The SAME day I cancelled the order, I FINALLY received a call from LCDMART and the representative told me that I’d receive my TV within 3 business days, and that he was emailing me a tracking number. He claimed that Amazon takes 10 business days to submit orders to his company…from experience, I find that very hard to believe. I waited until the following day, and not having received my tracking number, I called yet again, and was told by John at LCDMART that he was emailing me a tracking number immediately. I did not receive it, so I called YET AGAIN, and was told that I would not receive a tracking number until the following day. I asked “How can I receive the TV by tomorrow if you don’t have a tracking number today?” I then asked when I would receive the TV. I was told, “I don’t know.” br /br /I asked to cancel my order, and the representative for LCDMART said, “No. I can’t cancel your order.” I repeat, he said, “NO!” br /br /After a few choice words, and my persistent demand that my order be cancelled, he put me on hold, then told me my order was cancelled. br /br /This company is doing Amazon a great disservice, and is damaging its reputation. LCDMART did not return a single phone message, or email inquiry. br /br /I’m sure LCDMART will find some reason to make me look like an unreasonable customer, but read the reviews…I’m not the first to experience this, and this “feedback bug” appears to have been in effect since 5/2007, so NO feedback, negative or positive, has been submitted to this company since then. br /br /Buy the product, you’ll be happy. Just don’t use LCDMART.

• 5 Pitman

  I bought this TV after much research. It looks great, has a great picture and features. HOWEVER, after seven months it is starting to exhibit extreme problems. Plasmas are known to ghost. Typically this memory is not intrusive if you limit your time on channels like ESPN or other channels with tickers or graphics. After seven months this TV ghosts so bad that it has a lingering burn image after watching the loacal TV news. That’s right, the trasitory graphics from local news leaves a ghost image. Even worse the pixels do not release the image and the TV displays red and green noise after the image is gone or in dark scenes DURING A MOVIE. If the movie cuts from bright to dark the pixels don’t release and there is red and green “snow” in all the dark areas. This is after seven months of careful and light use. The money you save for Plasma over LCD is not worth it with this set. I would love to go back and undue this buy. I have a lot of experience with plasmas at work as well as at home. This is the least durable I have ever seen. DO NOT BUY. look at the other reviews that list this same problem. THIS IS A BAD SET.

• 6 Ferguson

  wireless works great. simple to set up. make sure u buy hdmi cables when u get this tv

• 7 Lubbe

  I recently returned this tv. The picture is absolutely stunning, but the tv loses signal with the wireless base unit once every hour or so. I had the samsung tech come and work on the base unit. He replaced some part in it, but even that did not solve the problem. A great tv if it works, but unfortunately mine did not.

• 8 Forrester

  I bought this television in July. Let me just start by saying that the television is AWESOME for watching television and DVDS/BDs. I have it going through my Sony receiver, which has 4 HDMI inputs, and the ability to add audio delay. Sooooo… that being said, I don not have the problem with not being able to connect enough devices to the tv. I bought it for that very reason…I don’t want a bunch of wires/cables goiing to the tv as it hangs on the wall! So I have 3 HDMI devices going to the Sony receiver, and 1 HDMI output from the Sony to the tv transmitter…I never have to change the tv input device… just the receiver input device. Now, add this all to the Harmony One remote and it works perfectly!br / I also don’t have the problem with gaming delays because I simply don’t hook the games (PS3, WII, 360) to the system…I use my 72-inch Samsung TV (which cost less initially on Amazon, now goes for 3,999.00)for that!!!!

• 9 Golbert

  I bought this tv 2 weeks ago and have had issues with it since. Though the picture quality was great and the tv was nice looking, I experienced the following problems:br /br /1.You cannot play video games on it, because of the extreme delay between what you see on the tv and the gaming console. The repairman said that if my xbox had hdmi this would be better, but he also said that about componet (which I’d tried) before I showed him that component didn’t solve it either. br /br /2. After watching anything for about 15 minutes, the tv screen freezes and then connects with the wireless station, which takes about a minute and usually happens once every few hours. I should note that I plug my tv into a power strip, which I turn off each night to save energy, so if you leave your tv plugged in this may not be as much of an issue. br /br /3. The delay between the audio and video when plugged into a home theater is huge. The setting on my reciever can delay the audio up to 100ms and even that is not quite enough.br /br /For my use, the technology simply isn’t there yet, and I returned it yesterday. Amazon was very helpful and gracious about the return, however, and I would not hesitate to buy from them again.

• 10 Jeng

  So I have had it for 7 months now. See my earlier review below. I had the problem of Image break up and then losing signal. One tech didn’t know what to do. The next Techs almost fixed the problem by changing two capacitors that were underpowered so they over heated. They gave up. The next new of the problem and said the entire boards in both the TV and transmitter would have to be replaced. A month has passed. Guess what. Samsung dropped wireless TVs. They have given up and are willing to make a full replacement with a PN 50A 650. To the ones who have it. There is a problem. If you get break of image contact Samsung. Also. Since I am in California I have noticed it occurs when the house is warm, say close to 80 degrees. If the room Temp is more like 68 then it only slightly happens or it takes 1.5 hours instead of 10 minutes. Sorry guys this TV is a Bust and Samsung knows it.br /br /br /br /……………….br /br /br /I see some of you are having the issues I am having. Love the look and idea of this TV. The delay well you can’t get around it. I was told. “It is not a gaming TV.” I was told it was just the burn in problem. But I never new about the delay. I rigged up my home theater and there was a delay. Then I got the manual and yes you have to plug your HDMI cables in and the audio has to come from the transmitter box to your amp. Works fine then.br /br /Now the big problem is that the image breaks up and then goes off and the TV looks for the transmitter again. The AC effects it. The phone effects it. At least that is the problem right now. The LOCAL samsung engineers found that there are 2 capacitors under powered and heat up. These need to be replace from a 10 watt to a 24watt. Well I thought this did it. For about an hour. Same problems. Today it was the wireless phone. Closer I got it basically didn’t work at all. So far it’s a useless TV. We shall see what happens in the next week. But if someone next door turns on a phone and it can screw your TV up that’s a piece of junk that should have never been released. So far the Samsung people say ya so what. We’ll see what we can do if not that’s the way it is. I’m going to start to talk with Best Buy to see if they will give me something else. Yet my whole room is set up for a wireless TV. As in I’d need a 40′ HDMI cable or tear the whole room apart again and through money down the drain. Sucks.

• 11 Akers

  stay away from amazon, filled with rippers offering low cost for products and who gets screwd, you do and amazon isn’t doing anything about it, also don’t trust this site http://www.escrowd.com it is a fake site made up to take your money, do not trust it as it isn’t listed with BBB as a business in Paris France

• 12 Pawlicki

  Don’t expect any service from a third rated company.br /If you are buying a big ticket item or an expensive item, don’t go with Samsung. br /They will not help you when it breaks down even when it’s under the warranty.br /They will delay it until the warranty is over.

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