12 responses so far ↓

• 1 Vanatter

  We bought this set in April of this year and it has not had any problems. I have kept the settings low and only if it is a very dark picture do we see the green flashies. I can overlook this. We have a PS3 and the Blurays are excellent even though it is not 1080P. All in all it was a very good buy. Would buy a Samsung again.

• 2 Kleine

  I bought this TV in January and loved it. Eventually I noticed a flickering problem where the screen brightness would flicker up and down. Read about it on the AVS forums and got it fixed through Samsung support. Then I noticed the image retention. If you play any xbox 360 games or watch tv in 4:3 with sidebars it will show up. You can run the screen burn in program that will eventually wipe it off but it always comes back next time you play. Ever play GTA4? See that radar in the bottom left? That is always going to be on your TV after you are done playing. The longer you go without wiping it with the cleaner the longer it will stay on there. If you play video games do yourself a favor and don’t buy this set. I sold mine and am saving for another set preferably LCD. I just wanted to warn people trying to decide which set to buy. Avoid this set.

• 3 Gearin

  it`s not even 2 years since I bought this tv and it already started crapping out on me, I have been seeing blue patches, pixels moving back and forth on the side of the screen (not a burn in. the patches are moving) definitely killing all the fun and enjoyment. now samsung would charge me $100 bucks just to come and take a look at it, and the technician over the phone said he thinks it could be a defective Plasma screen and would probably be have to replaced with a new one which would cost me a hefty $$$ of course the piece of crap tv is out of warranty and although it`s a defected screen Samsung will do absolutely nothing about the situation unless I pay for it. I have seen a lot of complains over the internet about the same issue on Samsung Plasma`s so I would recommend you to buy LCD, if you set your mind on Plasma then definitely go with some other brand since this Samsung is a huge piece of crap.

• 4 Ullman

  I’ve had this tv for under a year. The image retention (IR) is progressively getting worse. At this point, if there is a static graphic on the screen for as short as 3-5minutes, I’ll have IR for several minutes after. And yes, I have all the settings that are supposed to deter this problem. Note on page 3 of the manual at the bottom it states that burn-in and IR are NOT COVERED UNDER THE WARRANTY!!! Despite not being covered, when I called about the problem, I was referred to the local warranty repair shop and they attempted to fix the problem by replacing the pc boards (not sure exactly which ones). That didn’t help at all. Then they took the tv to their shop. After which they informed me that the problem wasn’t covered. If it isn’t covered why did they even try to fix it to begin with???br /br /I am extremely disappointed with this product.

• 5 Mowrey

  I’ve owned this tv for 6 months now,and I’m very satisfied with the picturebr /quality and options.The sound could be better but is fine when using Onkyobr /reciever.Picture quality for video games and dvd playback is excellent.My HD Direct TV picture looks awesome on this unit.There is some glare from br /lighting in the house or the sun, but its not as bothersome as some other tv’s.I have had no problems with this tv.Everything works as it should.br /I would highly recomend this tv to anyone looking for the best picture,biggest size,and best price.After all,thats why I bought it!

• 6 Gasper

  I received my Tv on time was it was broken, but thanks to Crutchfield i received a full refund.

• 7 Chavez

  I BOUGHT THIS UNIT ON MARCH 10,2008 THIS IS JUNE 20TH AND I HAVE BURN-IN. I CONTACTED SAMSUNG TO FIND OUT THAT THEY DON’T COVER BURN-IN. PLEASE BUY A LCD. THE WARANTY ON THIS PROUDUCT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• 8 Childers

  This is a very good TV for the price! My mom has a Samsung and spent over $3,000.00 on hers, and the quality of this one definitely outshines hers! I just upgraded to an HD cable box and the picture is very good. I gave this 4 starts because burn in and ghosting happens fairly easy on this TV. You have to be VERY careful if you are watching channels that have a logo on it for more than 40 minutes. I even have the contrast/brightness/color, etc. all below 50. My kids love to watch Nick, and I had the Nick logo stuck on my TV for days… (after watching for only 1 hour) Another time I was switching DVD’s and my DVD player was on and the word “Pioneer” was burned into the TV in bright pink for 3 days; it was left on screen for no longer than 2 minutes. Other than that…great deal! Great picture!

• 9 Umbarger

  Absolutely my worst experience with TV’s - ever. Sure, the picture is generally great, but too many problems and too many service calls. I got sucked in based on the glowing reviews and paid dearly for my mistake. My HPT5064 is barely 14 months old and the power supply board needs replacement!!! Of course it went just after the warranty had expired. No surge, no brownout - just gone. I called Samsung when it went dark and they kindly advised their factory authorized company, which was to contact me to schedule the appointment. Well, 3 days later I get a call informing me that a technician will be there in 5 days. Count that: we’re up to 8 days. The guy shows up, tests the unit and promptly informs me that I need a new power supply board. Total estimate: $360 plus tax. So here I am, faced with the attractive option of investing almost $400 in a unit which has already given me multiple audio and picture ghosting problems and which has never worked with HDMI. Why bother — I decided to cut my losses, paid the guy his minimum $81 fee and will move on to a Sony, Pioneer or another reliable brand. Will sell this piece of junk to a refurbishing shop and will never look at another Samsung again.

• 10 Michaelson

  After doing TONS of research and going back and forth on 1080 vs. 720, I went for this beauty. I don’t have a Blue-Ray player and I don’t own a PS3 (yet) so I couldn’t take advantage of 1080. Broadcast HD TV is 720 anyway. I have owned this set for about 10 months and at the time the same size LCD was $500 more and the screens on the LCD’s of the day just were not as bright as plasma IMO.br /br /Best thing to do, go to your local electronic store, compare TV’s side by side and then buy it on Amazon. First of all Amazon rocks! Customer service is awesome. 2 weeks after we bought the TV it dropped $150 and when I called Amazon they gave me the difference back! This is only good for up to 30 days after your purchase date. No tax for us in CA, and Free white glove delivery. TV came on time, delivery company called me to schedule an appointment for delivery. The delivery guy brought the TV in and help set it up and even cleaned up the mess. br /br /TV was a breeze to setup. I have HD Comcast cable running in via composite cables, a Wii via composite, a media center PC into the VGA port and a DVD player plugged in through one of the HDMI pots. Couldn’t get coax to work directly connected to the TV but no big deal, I watch it through my cable box anyway.br /br /I read online that you had to “break in” a plasma or you would have burn in early on. I had the TV’s settings dialed in to my room brightness but still kept it at 50% brightness. Even at that setting the TV was still VERY bright! Yes it is a plasma TV and YES there will be burn in at some point. After playing Guitar Hero III for hours with friends yes there is a ghost of the game burned into the screen. Flip the channel to any HD FULL SCREEN channel and in about 10 minutes, its all gone. br /br /Early on we would run the anti-burn feature on the TV when we went to bed to keep burn in from being permanent. Set the sleep timer for 30-60 min, and start the scrolling anti-burn feature. The next morning when we turned on the TV, it was all gone.br /br /All in all, I love it!br /br /PROS:br /Great picturebr /Great colorbr /Looks good on or offbr /Sound is impressive for such small speakersbr /Lots of inputsbr /br /CONS:br /Burn in after gaming or when watching sports (score board or news ticker)br /Plasma uses alot of energy vs LCDbr /Plasma puts off alot of heat for a TV. Keep airflow open around TVbr /VERY heavy, need two people to move safelybr /br /

• 11 Pico

  This TV is nothing short of spectacular. I’m not really sure how you improve on the picture quality. I’d love to compare it to the $10,000 Pioneer plasmas and see for myself exactly what the difference is. I bought mine through Amazon.com for $1358 and had zero problems with delivery and setup. I was leary about buying a plasma TV through the internet and having it delivered without damage. It was fine. br /br /I have a HD cable box hooked up to this TV. Within the range of HD channels, some are better than others in terms of picture quality. It’s not the fault of the TV, but rather the signal strength and how the video was originally created. I would say the overall range is from very good to absolutely stunning. Even on SD channels, the quality is good to very good, but not HD quality. Fortunately, there are a lot of HD versions of the most popular channels out there and I would expect more to be added.br /br /I also bought a Samsung home theater with the wireless rear speakers and the sound is amazing. Don’t rely on the speakers that come with this TV or you will be disappointed. My home theater came with a up converter for DVDs and there the quality ranges from OK to excellent. My DVD copy of “War of the Worlds” was pretty disappointing, but “Pirates of the Carabean: At Worlds End” was excellent. I have to believe there’s a range of quality among DVDs. I believe Blue Ray is the way of the future, but the price of movies is still pretty high compared to DVDs - at least $10 more per movie.

• 12 Taw

  I’ve had this TV for over a year. The TV is easy to use with lots of nice features and it gets a nice picture. After several months of use the power supply went out while the TV was still under warranty. br /br /The customer service and warranty repair service is horrible. It took almost 3 weeks to get someone to the house to repair the TV. Hour’s on the phone with Samsung and all they do is blame the 3rd party service provider that they contract the work out to. This is the last Samsung product I will ever buy. I have purchase 2 additional flat panel TV’s since this TV from other manufactures.

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