5 responses so far ↓

• 1 Quatawi

  Absolutely my worst experience with TV’s - ever. Sure, the picture is generally great, but too many problems and too many service calls. I got sucked in based on the glowing reviews and paid dearly for my mistake. My HPT5064 is barely 14 months old and the power supply board needs replacement!!! Of course it went just after the warranty had expired. No surge, no brownout - just gone. I called Samsung when it went dark and they kindly advised their factory authorized company, which was to contact me to schedule the appointment. Well, 3 days later I get a call informing me that a technician will be there in 5 days. Count that: we’re up to 8 days. The guy shows up, tests the unit and promptly informs me that I need a new power supply board. Total estimate: $360 plus tax. So here I am, faced with the attractive option of investing almost $400 in a unit which has already given me multiple audio and picture ghosting problems and which has never worked with HDMI. Why bother — I decided to cut my losses, paid the guy his minimum $81 fee and will move on to a Sony, Pioneer or another reliable brand. Will sell this piece of junk to a refurbishing shop and will never look at another Samsung again.

• 2 Quiocho

  After doing TONS of research and going back and forth on 1080 vs. 720, I went for this beauty. I don’t have a Blue-Ray player and I don’t own a PS3 (yet) so I couldn’t take advantage of 1080. Broadcast HD TV is 720 anyway. I have owned this set for about 10 months and at the time the same size LCD was $500 more and the screens on the LCD’s of the day just were not as bright as plasma IMO.br /br /Best thing to do, go to your local electronic store, compare TV’s side by side and then buy it on Amazon. First of all Amazon rocks! Customer service is awesome. 2 weeks after we bought the TV it dropped $150 and when I called Amazon they gave me the difference back! This is only good for up to 30 days after your purchase date. No tax for us in CA, and Free white glove delivery. TV came on time, delivery company called me to schedule an appointment for delivery. The delivery guy brought the TV in and help set it up and even cleaned up the mess. br /br /TV was a breeze to setup. I have HD Comcast cable running in via composite cables, a Wii via composite, a media center PC into the VGA port and a DVD player plugged in through one of the HDMI pots. Couldn’t get coax to work directly connected to the TV but no big deal, I watch it through my cable box anyway.br /br /I read online that you had to “break in” a plasma or you would have burn in early on. I had the TV’s settings dialed in to my room brightness but still kept it at 50% brightness. Even at that setting the TV was still VERY bright! Yes it is a plasma TV and YES there will be burn in at some point. After playing Guitar Hero III for hours with friends yes there is a ghost of the game burned into the screen. Flip the channel to any HD FULL SCREEN channel and in about 10 minutes, its all gone. br /br /Early on we would run the anti-burn feature on the TV when we went to bed to keep burn in from being permanent. Set the sleep timer for 30-60 min, and start the scrolling anti-burn feature. The next morning when we turned on the TV, it was all gone.br /br /All in all, I love it!br /br /PROS:br /Great picturebr /Great colorbr /Looks good on or offbr /Sound is impressive for such small speakersbr /Lots of inputsbr /br /CONS:br /Burn in after gaming or when watching sports (score board or news ticker)br /Plasma uses alot of energy vs LCDbr /Plasma puts off alot of heat for a TV. Keep airflow open around TVbr /VERY heavy, need two people to move safelybr /br /

• 3 McLaughlin

  I received my Tv on time was it was broken, but thanks to Crutchfield i received a full refund.

• 4 Chau

  I BOUGHT THIS UNIT ON MARCH 10,2008 THIS IS JUNE 20TH AND I HAVE BURN-IN. I CONTACTED SAMSUNG TO FIND OUT THAT THEY DON’T COVER BURN-IN. PLEASE BUY A LCD. THE WARANTY ON THIS PROUDUCT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• 5 Irvin

  This is a very good TV for the price! My mom has a Samsung and spent over $3,000.00 on hers, and the quality of this one definitely outshines hers! I just upgraded to an HD cable box and the picture is very good. I gave this 4 starts because burn in and ghosting happens fairly easy on this TV. You have to be VERY careful if you are watching channels that have a logo on it for more than 40 minutes. I even have the contrast/brightness/color, etc. all below 50. My kids love to watch Nick, and I had the Nick logo stuck on my TV for days… (after watching for only 1 hour) Another time I was switching DVD’s and my DVD player was on and the word “Pioneer” was burned into the TV in bright pink for 3 days; it was left on screen for no longer than 2 minutes. Other than that…great deal! Great picture!

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